Account Manager
Transperfect.wd5.transperfect
Apply to this jobTransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Who We Are:
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
What You Will Be Doing:
The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Responsibilities:
Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
Generate daily mailings to prospective clients using updated and accurate spreadsheets
Cold call prospective clients
Creatively problem solve to improve current new business development strategy
Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
Perform other special projects or duties when required
Who We Are Looking For:
Your experience includes:
Minimum Bachelor’s degree
Excellent English communication (written and verbal) skills
Proven sales life cycle experience - lead generation through business closing
Proven track record in achieving sales targets
Excellent problem-solving and analytical skills
Strong interpersonal skills
Effective time management skills
Summary
Develop new business, support clients, negotiate, and ensure client satisfaction.
Job title
Account Manager
Experience level
proven sales experience
Industry
language services
Location requirements
Multiple US locations; remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Philadelphia, PA, USA
Princeton, NJ, USA
New York, NY, USA
West Palm Beach, FL, USA
Chicago, IL, USA
Dallas, TX, USA
Boston, MA, USA
Columbus, OH, USA