Account Manager
Directtravel
Apply to this jobAs a Mid-Market Account Manager, you will be the strategic partner and primary point of contact for a portfolio of mid-sized corporate clients. You’ll be responsible for driving client satisfaction, retention, and growth by understanding their travel needs, delivering insights, and optimizing their travel programs.
- Serve as the day-to-day contact for a portfolio of mid-market clients.
- Develop and execute strategic account plans tailored to each client’s business goals.
- Conduct regular business reviews to analyze travel trends, program performance, and savings opportunities.
- Identify upsell and cross-sell opportunities in collaboration with product and sales teams.
- Act as an internal advocate for clients, coordinating with operations, technology, and supplier teams to ensure service excellence.
- Maintain high client satisfaction scores and meet retention targets.
- Support implementation of new services or solutions.
- Stay current with travel industry trends, technologies, and best practices.
Summary
Manage mid-sized corporate clients, optimize travel programs, ensure satisfaction and retention
Job title
Account Manager
Experience level
mid level
Industry
travel and tourism
Location requirements
Remote work possible, location not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
No structured locations extracted for this role yet.