Account Manager

Account Manager

About the Role

Bundaberg Sugar Ltd is seeking an experienced and commercially focused Account Manager to manage key customer relationships across Food Service and Retail channels.

This role is responsible for driving sales performance, maintaining strong customer partnerships, and delivering consistent service outcomes. The position works closely with internal teams to ensure efficient planning, forecasting, and execution of sales strategies.

Key Responsibilities

• Manage and grow key customer accounts across Food Service and Retail
• Meet and exceed established sales KPIs
• Develop and execute promotional plans and customer business reviews
• Monitor service levels and coordinate with Customer Service teams
• Identify and pursue new business opportunities
• Support new product development initiatives
• Negotiate pricing and commercial terms within approved limits
• Maintain and manage trade spend across accounts
• Provide accurate sales forecasting and reporting
• Respond to customer enquiries and complaints in line with company processes
• Liaise with logistics providers to ensure timely delivery
• Manage debtor accounts and follow up outstanding payments
• Contribute to WHS, quality, and environmental compliance initiatives

Skills and Experience Required

• Minimum 2 years’ experience in FMCG or B2B sales in a similar environment
• Experience using ERP systems (e.g. SAP, Syspro or equivalent)
• Commodity market exposure highly desirable
• Strong commercial acumen with experience managing customer accounts
• Tertiary qualification in Business or related discipline (desirable)

Key Capabilities

• Strong communication and relationship management skills
• High attention to detail and numerical accuracy
• Advanced Microsoft Excel, Word and Outlook skills
• Ability to manage multiple priorities and meet deadlines
• Results-driven with a proactive approach to sales
• Ability to work both autonomously and within a team

Why Join Us

• Established Australian agribusiness with domestic and export reach
• Exposure to Food Service, Retail and Export markets
• Collaborative team environment with clear performance expectations

How to Apply

Applications will remain open for a minimum of 4 weeks from the date of advertisement.

To apply, please submit your resume and a brief cover letter outlining your relevant experience.