Account Executive, Chat (R-19662)

Dun & Bradstreet

Jacksonville - Florida - US on site Until 10/5/2026 4+ years exp H-1B sponsor history First posted August 6, 2026 Last posted August 6, 2026

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, crosssell
and up-sell of new opportunities.

Essential Key Responsibilities

Effectively manage incoming leads from D&B’s Chat feature on the company website, ensuring a
seamless transition from lead to client engagement

Be able to conduct a needs-based assessment and transition to the customer’s needs to the best product
and solutions

Provide customized solutions based on the unique requirements of the prospect, ensuring alignment with
their goals and objectives

Grow the revenue stream by identifying new logo opportunities

Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting.

Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives

Observe and adhere to all compliance policies, trainings, and procedures while interacting and selling to
customers. (Product training, coaching, timecard, and self-assessment, etc.)

Additional duties as assigned.

Education & Experience

Education Preferred/Required Years of Relevant Experience

Associate's Degree Required 4 to 6 years

Bachelor's Degree Preferred

Essential Skills and/or Certifications

An assertive, persistent, self-motivated professional who is a strong listener with a positive attitude and a limitless amount of energy

Possess an aptitude for quickly grasping selling techniques and product knowledge

Has a proven track record of achieving/exceeding quota and ability to thrive in a high volume, high energy, fast-paced, sales-driven call center environment

Experience in selling an intangible product and/or inside sales experience is strongly preferred

Computer knowledge with good communication, organizational and time management skills

Strong listening, written and verbal communication skills

Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success

Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Key Stakeholders

External Clients, Client Success, Marketing, Data, Product, Delivery and Customer Service Team members

Physical Requirements

Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
Ability to sit, speak and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening and/or weekend hours as needed
Regular attendance in the office

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members.

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.

· Competitive 401k with company matching.

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.

About this role

Summary

Manage inbound leads, assess client needs, provide solutions, grow revenue, maintain data, meet sales targets.

Job title

Account Executive, Chat (R-19662)

Experience level

4-6 years

Minimum experience

4+ years exp

Industry

business decisioning data and analytics

Location requirements

Jacksonville, FL; remote work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

Skills & keywords

Required skills

listeningcommunicationorganizationtime managementsales techniques

Preferred skills

product knowledgesalesforcecustomer relationship management

Specializations

inside salescustomer engagementlead managementsalesforce

Locations

Structured locations inferred from the posting.

Jacksonville, FL, USA

On-site City

United States

Remote Country