Account Director

• Responsible for strategic sales and account growth, including upselling within existing accounts.

• Handle all client relationships.
• Lead individual business development and guide the team in conducting business development activities.
• Manage the team.
• Oversee all projects, leading the team to achieve 100% successful implementation, from brief to event execution.
• Strategic Planning: Develop and implement strategies for client accounts to drive growth, achieve targets, and enhance service delivery.
• Client Relationships: Build and maintain strong relationships with key clients, ensuring their needs are met and fostering long-term partnerships.
• Team Management: Manage a team of Account Executives and Account Managers, providing guidance, support, and constructive feedback throughout the project planning process.
• Collaboration: Work closely with other departments, such as Studio, Production, and Operations, to ensure a unified approach to project delivery.
• Business Development: Identify new business opportunities and drive initiatives to expand the agency’s client base.
• Business Development Strategy: Lead team initiatives to support the company’s business development strategy and processes.
• On-site Management: Oversee event execution, ensuring smooth operations and addressing any issues that arise during the event.

Requirements

Years of Experience:

• 2-5 years as an Account Director
• 8-11 years in the events field (Client Handling)
• Languages + Levels:
• English: C1 and C2
• Software Skills:
• Asana tool
• Microsoft Office
• Google Drive
• Presentation creation tools
• Interpersonal Skills:
• Communication skills
• Negotiation skills
• Sales skills
• Problem-solving
• Leadership skills
• Active listening
• Teamwork
• Full Ownership & Accountability: Take complete responsibility for projects and the team.
• Leadership: Lead the team effectively, from delegating tasks to following up and ensuring timely project delivery.
• Motivation & Encouragement: Create a motivating and supportive environment to help the team achieve their goals and maintain consistent performance.
• Clear Communication: Ensure team members are always aligned with the direction and next steps.
• Availability & Support: Be present and available during all project stages, from briefing to onsite delivery, providing support and encouragement.
• Task Management & Reporting: Oversee the team’s daily tasks, track progress through ASANA, and provide daily updates to the CEO on project and team statuses.