Account Director

Our client is a leading provider of enterprise solutions in the Microsoft Cloud. They provide ERP-edge cloud products and services for the high velocity enterprise. The product suite includes comprehensive solutions for contract and compliance management, cargo transportation management, fleet management, and public transport management. Our products are transforming the ERP-surround marketplace with their empowering user interface, rapid implementation methodology and quick ROI.

• Responsible for driving sales from existing accounts for Icertis Contact Management 

• Develop and/or expand relationships within customer base 

• Work closely with internal teams: Professional Services, Engineering, etc to review customer issues, challenges, and success factors

• Drive more revenue from existing accounts by upselling and cross selling

• Work closely with customer and product management to understand new requirements and upcoming product releases

• Responsible for overall customer satisfaction for assigned accounts in North America (and for India and Europe for India based position)

• Reporting to General Manager – Customer Advocacy

• 13+ years of successful enterprise software sales or account management experience. Ability to identify new sales opportunities and manage complex sales cycle and close strategic deals

• Experience in managing large Fortune 500 engagements

• Ability to develop executive level relationships and lead strategic initiatives with customer, and present Icertis Value proposition to C-level executives

• Experience in managing enterprise accounts, business pipeline, and revenue forecasts

• Excellent verbal and written communication, negotiation and strategic thinking skills

• Bachelor’s degree in engineering or equivalent experience with a keen business sense is required