Academic Technology Lab Assistant

Mercer University

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Macon Campus Until 9/27/2026 H-1B sponsor history First posted July 29, 2026 Last posted July 29, 2026
Job description

Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

 

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

Job Family:

Student Work Study

Department:

Center for Teaching and Learning

Supervisor:

Kirstie Knighton

Job Title:

Academic Technology Lab Assistant

Job Description:

Eligibility: Work-Study Only (Must be Work-Study eligible to apply)

Pay Rate: $10.00 / hour

Shift Availability: Hours fall between 8:00 AM – 8:00 PM (Monday–Thursday) and 8:00 AM – 5:00 PM (Friday). We build your work schedule around your class schedule.

Position Summary

We are seeking enthusiastic, tech-minded Lab Assistants to join our Academic Technology Services team. In this role, you will help manage a dynamic, flexible multimedia environment, supporting faculty, staff, and students as they utilize lab workstations and display docking setups.

If you love solving tech puzzles, helping others, and learning modern digital skills, this position offers hands-on experience at the intersection of technology and education.

Key Responsibilities

  • Patron & Hardware Support: Greet lab visitors, assist users with basic hardware/software issues.
  • Communication & Customer Service: Provide friendly, professional, and clear assistance to patrons with varying levels of technical expertise.
  • Lab Operations: Maintain an organized, clean, and welcoming environment; manage opening/closing checklists; and independently complete required assignments in Canvas.

Qualifications & Skills

  • Work-Study Eligibility Required (Applications without work-study approval cannot be considered).
  • Strong dependability, punctuality, and ability to work independently.
  • Solid foundational computer skills and a willingness to learn multi-platform troubleshooting (macOS, Windows, iOS, docking systems).
  • Excellent communication and interpersonal skills.
  • An eye for detail and an enthusiasm for educational technology.

Scheduled Hours:

20

Start Date:

08/26/2026

End Date:

05/7/2027
About this role

Summary

Assist with hardware/software support and lab operations in educational environment.

Job title

Academic Technology Lab Assistant

Experience level

entry level

Industry

education

Location requirements

Macon Campus, no remote work allowed

Salary

$10.00 / hour

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

computer skillsdependabilitycommunication

Preferred skills

multi-platform troubleshootingattention to detailtechnological enthusiasm

Specializations

hardware supporttroubleshootingtechnologyeducation
Locations

Structured locations inferred from the posting.

Unknown location

On-site