211675 / Technical Writer

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Researches, analyzes, designs, develops, writes, edits, and publishes documentation for the Workday Human Capital System using effective Business Process Management (BPM) protocol. The scope of work involves documenting business process using Word templates. Quality process documentation involves proper steps, narratives, screen shots, etc. 

Strong Word skills and attention to detail. Experience creating and editing process documentation including: flow diagrams (Visio), SIPOC documents and step-by-step text descriptions in Word. Ability to thrive on tight timelines with some ambiguity.