Warehouse Charge Hand

Key Responsibilities:

• Team Leadership & Development
  • Lead and manage the dispatch team, ensuring all tasks are completed efficiently and to a high standard.
  • Conduct return-to-work interviews, 1-2-1s, and performance reviews to support team development and wellbeing.
  • Motivate and supervise warehouse personnel, ensuring adequate cover during breaks and absences.
  • Act as the first point of escalation for team issues, taking ownership of incident management and implementing corrective or preventative actions.
• Operational Oversight
  • Allocate labour effectively in conjunction with the putaway team to meet operational needs and maintain workflow balance.
  • Take full ownership of dispatch operations, including load creation, pick release, pick confirmation, and ship confirmation.
  • Deputize for the Team Leader when required, ensuring continuity of operations and administrative procedures.
  • All damage is investigated product, MHE, facility.
  • Process adherence to load checks, correct pallets , heights, condition.
  • Team ownership and cross training ensuring operational performance on shift.
  • Team absence management. 
• Compliance & Process Control
  • Ensure full compliance with Health & Safety, Hygiene, Environmental, and Housekeeping standards.
  • Lead and complete GMP (Good Manufacturing Practice) audits, ensuring all processes meet regulatory and internal standards.
  • Liaise with relevant departments to ensure smooth coordination across warehouse functions.
  • Perform random process checks to ensure adherence to RF gun procedures and operational standards.
  • Team performance reviews.
• Inventory & Systems
  • Support cycle count accuracy and adherence to inventory plans.
  • Provide cover for Goods In, RMA processing, and basic gatehouse duties as needed.
• Decision-Making & Problem Solving
  • Demonstrate strong decision-making capabilities in a fast-paced environment, balancing operational priorities with team needs.
  • Identify and resolve issues proactively, ensuring minimal disruption to warehouse operations.

Join us. Help protect food, people and the planet.