TCS Engineer - Hertfordshire

TCS Engineer

Service area: Hertfordshire and surrounding areas
Contract Type: Permanent, Full Time
Hours: Monday-Friday, 36.25hrs/pw

TCS Engineer is responsible for installations, service and maintenance of dispensing and dosing equipment.

Key Responsibilities:

• Required to install, commission, maintain and repair dispensing and dosing equipment, such as dishwasher and Laundry dosing units , various water and none water fed chemical dispensing units. Enzymes dosing units.
• Responsible for installing (unpacking) and in some cases assembling equipment, servicing and maintenance of dispensing and dosing equipment on behalf of our clients.
• Test and undertake quality assurance checks to verify that the equipment is working in accordance with its design specification and current regulations.
• Diagnosing, troubleshooting and resolving faults, and organising repairs as required.
• Where required raising, submitting quotes for parts to be ordered, responsible of ensuring all part numbers align with technical manuals/product and confirming receipt of parts.
• Responsible for returning parts within warranty to supplier, other parts which have not been utilised must be returned to stores on conclusion of visit
• Responsible for completing electronic job sheets upon conclusion of site visit. 
• Regular communication to be maintained with the Technical Customer Services Team. 
• Responsible for maintaining, and checking van stock.

Skills, Knowledge & Expertise:

• IT literate (MS Office)
• Be competent working on electrical systems including reading diagrams. And competent in basic plumbing.
• 2-5 years engineering experience in dispensing or dosing equipment or similar highly desirable
• Full UK driving licence
• Strong communication and listening skills
• Continuous development of product knowledge
• Knowing your customer
• Organised
• Attention to detail
• Working autonomously and as part of a wider team
• Ability to forward think and work agile under extreme circumstances

Benefits:

• Company Vehicle, Mobile & Laptop
• Annual leave: 31 days per annum (including bank holidays)
• Pension & Life Assurance Scheme.
• Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
• 2 fully paid community volunteering days each year.
• Internal career progression support
• Long Service Awards – to celebrate your career milestones.
• Opportunity for career break – after 3 yrs of service