Site Reliability Engineer
Capital Markets Gateway
Apply to this jobMonitoring & Observability
- Design, implement, and maintain monitoring and observability solutions using tools like Prometheus, Grafana Stack (Loki/Grafana/Tempo/Alert Manager), Datadog, and OpenTelemetry.
- Define and implement SLOs, SLIs, and error budgets to measure system reliability.
- Develop and optimize dashboards, alerts, and reports for system performance and business metrics.
Alerting & Incident Management
- Design actionable alerting strategies to minimize noise and improve MTTR.
- Integrate alerting systems with Jira.
- Establish and refine runbooks for on-call teams to handle alerts efficiently.
- Empower teams to ensure observability coverage and incident response practices.
Performance Optimization
- Analyze system performance metrics, identify bottlenecks, and implement optimizations to improve system efficiency, scalability, and cost-effectiveness.
- Help conduct load testing and capacity planning to ensure systems can handle peak traffic loads.
Automation and Tooling
- Identify opportunities for automation and develop tools to streamline operational processes, such as fail-over, configuration management, and monitoring.
- Implement monitoring and alerting systems within automations to detect and resolve issues proactively.
Collaboration and Communication
- Collaborate closely with cross-functional teams, including software engineers, operations, and infrastructure teams, to understand system requirements, provide technical guidance, and drive solutions.
- Communicate effectively to stakeholders about system changes, incidents, and improvements.
- Foment and spread SRE principles and practices across company.
Qualifications
- Proven experience as a Site Reliability Engineer or similar role.
- Proficiency in logging, metrics, and tracing frameworks (DataDog, Loki, Prometheus, OpenTelemetry).
- Experience with cloud platforms (Azure preferred) and infrastructure-as-code tools (e.g., Terraform).
- Strong programming and scripting skills (Python, Bash).
- Proficiency in containerization technologies and orchestration tools (Docker, Kubernetes).
- Understandingof Linux-based systems, networking, and security principles related to containerized applications.
- Strong problem-solving and troubleshooting skills, with a passion for identifying and resolving complex technical issues.
- Excellent communication and collaboration abilities.
- Ability to thrive in a fast-paced, constantly evolving environment.
- Experience with PostgreSQL monitoring and optimization (Optional/Nice to have).
Our Tech Stack
- Azure as an infrastructure provider. We are reviewing secondary cloud options.
- Docker + Kubernetes for microservice orchestration using Istio service mesh.
- PostgreSQL for relational db, ElasticSearch for indexing, Redis for caching.
- DataDog, Grafana and OpenTelemetry for observability.
- GitHub for our Version Control and CI (with our own runners).
- CD: Harness and FluxCD.
- Terraform and Terragrunt as IaaC.
- Python and bash for scripting infrastructure.
- React - We’re all in on React – we maintain multiple single-page React apps.
- TypeScript – 99% of our codebase is TypeScript.
- Latest .NET version for our backend services.
- GraphQL - Our standard for API communication is GraphQL served by our DotNet Back-End.
Our Values
- We innovate with purpose
- We focus on outcomes vs. output
- We believe diverse and inclusive teams fuel innovation
- We are humble yet candid
- We do right by the customer
What We Offer
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Equity
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Unlimited PTO (28 days including bank holidays + unlimited additional paid leave)
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Comprehensive benefits program managed by Globalization Partners
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Premium life and income protection
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Top private medical and dental insurance
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Employee Assistance Program (EAP)
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Pension contributions
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Hybrid work environment (initially remote until office setup is complete)
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Education reimbursement
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Continuous learning opportunities
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Employee referral bonus
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Parental leave
Summary
Ensure system reliability via monitoring, alerting, performance optimization, automation.
Job title
Site Reliability Engineer
Experience level
proven experience
Industry
fintech
Location requirements
London, hybrid work allowed; initially remote permitted.
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
London, UK