Shift Leader

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53 Hutton Grove, London, LND, UK Until 8/23/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description

Building a future we can all trust

We are looking for a Shift Leader to oversee operations and workers during scheduled shifts.

 

Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

 

If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.

Your daily life

 

  • Provide direction and feedback to workers during shifts
  • Schedule employee shifts and assign duties
  • Manage time-off requests and handle last-minute absences
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Check cash drawers and prepare bank deposits
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environment

 

Your profile

 

  • Proven experience as a Shift Leader or relevant managerial role
  • Knowledge of the industry and relevant health and safety regulations
  • Commitment to excellent service
  • Working well within a team
  • Leadership skills and ability to make decisions fast
  • Strong problem-solving aptitude
  • Ability to stand for long periods
  • High school diploma is preferred

 

About this role

Summary

Oversee operations, manage staff, and ensure smooth shift operations.

Job title

Shift Leader

Experience level

3+ years

Industry

hospitality

Location requirements

Located in London, UK; remote work not allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

shift leadershipindustry knowledgehealth and safety regulationsservice commitmentteamworkleadershipproblem-solving

Preferred skills

high school diploma

Specializations

operationscustomer serviceteam managementconflict resolution
Locations

Structured locations inferred from the posting.

Unknown location

On-site