Senior Service Designer
Team Consulting
Apply to this jobOverview
Specialist role Designer
Summary of the work
Lead Service Designer required to design, prototype and build a fully digital, public services that change lives.
Latest start date August 2016
Expected contract length 4-6 months
Region East Midlands
Organisation the work is for Office of the Public Guardian
About the work
Who the specialist will work with Working with A Product Owner and User Researcher
What the specialist will work on
Working with the product owner and user researchers, model an alpha service for a digital product that can be used as a proof of concept to show stakeholders how we can build a secure, user-centric digital solution without putting people at risk. This should include, but is not limited to, appraising and incorporating technical solutions used by other service providers, including services built by GDS. The successful candidate must be able to articulate their decisions at board level and be able to present the alpha service to senior stakeholders
Work setup
Address where the work will take place Nottingham or Birmingham
Working arrangements onsite in either Nottingham or Birmingham at least 3 days a week with freedom to work from home for the other 2 days
Security clearance Standard DBS or Disclosure Scotland clearance
Skills and experience
Essential skills and experience
- Experience of sketching and prototyping on paper and in HTML
- Demonstrable experience of explaining design ideas and concepts in a way that other people understand
- Demonstrable experience of how to interpret user research
- Demonstrable experience on how form and function work together
- Experience of removing complexity from services
- Experience writing for user interfaces
- Experience of assessing a service
- Demonstrable knowledge of how the internet works
- Experience of leading design workshops
- Experience of working in a fast paced agile environment
- Experience of negotiating important design decisions successfully with senior stakeholders
All your information will be kept confidential according to EEO guidelines.
Summary
Lead design of digital public services, prototype, collaborate with stakeholders, simplify complex processes
Job title
Senior Service Designer
Experience level
senior level
Industry
public services
Location requirements
Onsite in Birmingham or Nottingham, hybrid work allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Birmingham, UK
Nottingham, UK