Practice Partnership Manager

Are you a natural leader with a passion for creating long-term partnerships with dental practices and specialist clinicians to drive customer retention, revenue growth, and mutual business success?

We’re looking for a motivated and people-focused Practice Partnership Manager to join our fabulous  team at Ceramiart Dental Laboratories in London. 

• Full-time hours available, 40 hours per week over 5 days 
• Competitive hourly rate from £19p/h 

The Practice Partnership Manager is responsible for developing, managing, and growing strategic relationships between the dental laboratory and PortmanDentex practices. The role focuses on creating long-term partnerships with dental practices and specialist clinicians to drive customer retention, revenue growth, and mutual business success.

The Practice Partnership Manager works closely with clinicians and practice teams to identify opportunities where laboratory services and digital workflows can improve the patient journey.

The Practice Partnership Manager will work closely with a partnered laboratory on future development of services and digital workflows to future proof the laboratory.

About you 

We’d love to receive your application to our Practice Partnership Manager vacancy if you have the following skills and experience: 

• Business Development & Growth -  Identifying and securing new business opportunities with dental practices
• Client Relationship Management - Building strong, long-term relationships with Associate Dentists, treatment coordinators, and practice managers, and acting as the primary point of contact for key accounts.
• Strategic Partnerships - Positioning the laboratory as a valued partner rather than a supplier.
• Commercial & Market Intelligence - Monitoring market trends, competitor activity, and emerging technologies.
• Internal Collaboration - Leading, supporting and developing the laboratory team with digital advancements
• Laboratory Operations - Managing the daily operations of the laboratory supported by the partnered laboratory technical team

Skills & Experience 

•  Experience within the dental or laboratory sectors.
•  Proven experience in business development, account management, or commercial relationship management.
•  Strong relationship-building and stakeholder management skills.
• Excellent communication and presentation abilities.
•  Ability to manage multiple client relationships effectively.
•  GDC Qualified Technician
•  Full UK driving licence.
•  Ability to travel to other UK locations as required
•  Positive, customer focused working culture

What do you get in return? 

• Professional Fees Covered: GDC, Indemnity and CPD costs fully covered 
• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme 
• Additional Reward: bonus scheme based on practice performance 
• Extra Leave: Birthday off and option to buy 3 more days 
• Family Support: Enhanced maternity/paternity leave 
• Financial Security: Contributory pension scheme 

Who are we? 

PortmanDentex is a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We’re united by a passion for great dentistry, putting patients first and helping each other grow both at work and beyond. 

Application process 

When you click apply, we’ll just need your CV and contact details, along with the answer to four quick questions and your application will be complete! You’ll get a response as quickly as we can, whatever the outcome of your application. 

Ready to join us? Click apply to take the next step in your career. 

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We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

Compensation (from employer):
40000 – 50000 GBP (MONTHLY)