Operations Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced Operations Manager to join our Warehousing and Logistics (W+L) team. In this role, you will be responsible for overseeing and managing a shared user or dedicated customer operation, encompassing receiving, picking, packing, shipping, inventory management, and contractual P&L tracking. You will lead a team of warehouse Team Leaders, manage operating budgets, and utilize data-driven insights to optimize overall facility performance and guarantee customer satisfaction.

What You'll Do

In this role, you will:

• Lead strategic warehouse operations and financial planning by monitoring performance metrics, preparing budgets, managing P&L contracts, and implementing continuous improvement plans to boost throughput and reduce costs.

• Collaborate with Team Leaders, facility management, and business development departments to ensure seamless operational integration, support strategic succession planning, and build positive relationships with clients and vendors.

• Ensure strict compliance with warehouse safety protocols, quality control procedures, and environmental regulations by conducting regular audits, inspections, and monitoring adherence to customer-specific requirements.

What You'll Bring

The ideal candidate will have:

• Commercial experience in warehouse management, preferably within a 3PL, e-commerce, or high-volume distribution environment.

• Strong knowledge of warehouse management systems (WMS), inventory control methodologies, safety regulations, and environmental compliance standards.

• Proven ability in data-driven leadership, team coaching, and cost management to successfully analyze metrics, indicate trends, and manage diverse teams under high-pressure priorities.

What We Offer (Benefits)

• Competitive compensation and benefits aligned with your professional experience.

• Generous paid time off and holidays to support your personal time.

• Flexible work options to support a healthy work–life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth within a market-leading global organization.

Ready to take ownership of site performance and drive operational excellence? Apply today to join Iron Mountain and lead our logistics teams into the future!

Category: Operations Group