On Board Host

Careers.foodtravelexperts.com

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Liverpool, GB, L1 1JD Until 9/12/2026 2+ years exp First posted July 14, 2026 Last posted July 14, 2026
Job description

On-Board Host for TransPennine Express (TPE) at Liverpool Lime Street Station.

 

Pay Rate: £13.65 per hour plus commission
Hours: Full Time (39 hours).
Shifts: Rotational shifts between 6am and 9pm, including some weekends.

 

  • Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts. 
  • Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

 

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

 

Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry.

 

Full Training will be provided.


AS AN ON BOARD HOST YOU’LL:

 

  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.

 

About this role

Summary

Provide onboard customer service, manage stock, and achieve sales on trains.

Job title

On Board Host

Experience level

2+ years

Minimum experience

2+ years exp

Industry

transportation

Location requirements

Liverpool, UK, remote work not allowed

Salary

£13.65 per hour plus commission

Management role

No

Skills & keywords

Required skills

customer servicestock managementtransaction handling

Preferred skills

None specified

Specializations

retailhospitalitycustomer service
Locations

Structured locations inferred from the posting.

Liverpool, UK

On-site City