MECCA Burwood - Zone Manager

MECCA Brands Pty Ltd

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New South Wales Until 9/20/2026 First posted July 22, 2026 Last posted July 22, 2026
Job description

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!     

 

We are looking for a passionate Zone Manager to help lead our MECCA Burwood store in NSW on a part-time basis at 20 hours per week. 

Zone Managers are the Guardians of the Customer Experience for our stores. They lead from the shop floor, creating exceptional customer moments while coaching and inspiring their team to deliver MECCA Magic every day. With a passion for people, beauty and results, they balance customer experience with commercial outcomes to ensure every visit leaves a lasting impression.

What success looks like in this role:

  • Prior experience in successfully leading large retail teams  

  • A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments 

  • Confidence in providing feedback to develop and coach team members 

 

Perks as a Zone Manager at MECCA: 

  • World-class education opportunities with MECCAversity

  • Grow your leadership career with dedicated development, coaching and upskilling opportunities designed to help you take your next step.

  • Opportunities to earn more with our monthly performance bonus program  

  • Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy. 

  • A competitive Parental Support Program 

 

Day-to-day responsibilities:

  • Support the Management Team to deliver exceptional customer experiences in your store 

  • Leading from the front; drive success in your store through strong communication and upskilling the team 

  • Engage and motivate your team in store to meet KPIs and uphold our values

 

Requirement of the role:

  • Availability to work late evenings and weekends 

 

More than skin deep:

  • At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.  

  • We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.  

 

Join us, and together we can make the world over. 

 

To learn more about life at MECCA Brands, please visit  https://www.mecca.com.au/retail-careers.html      

 

About this role

Summary

Lead store team to provide exceptional customer experience and meet KPIs.

Job title

Zone Manager

Experience level

more than skin deep

Industry

retail

Location requirements

On-site in New South Wales, no remote work allowed.

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

leadershipcustomer servicecoachingcommunication

Preferred skills

retail experienceteam motivation

Specializations

customer serviceteam leadershipretailstore operations
Locations

Structured locations inferred from the posting.

Unknown location

On-site