Key Account Management Intern (TikTok Shop Operations) - 2027 Summer

Description

About the Team
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

We are looking for talented individuals to join us for an internship. Our Internship program offers students hands- on experience, industry exposure and opportunities to apply their knowledge to real -world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
Candidates may apply to a maximum of two positions across our Company and its affiliates globally. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis so we encourage you to apply early . Please state your availability clearly in your resume including your start and end dates.

Responsibilities
- Deeply participate in strategic research, business analysis and data processing for TikTok international e-commerce business.
- Collaborate closely with cross-functional business teams to advance key strategic projects and ensure effective strategy implementation and execution.
- Conduct industry landscape research, sort out market insights and support core business strategic decision-making.
- Organize and analyze business data, output structured analytical insights to drive business optimization.

Requirements

Minimum Qualifications
- Currently pursuing an Undergrad/Master in university, available to attend the internship for a minimum of 12 weeks on a full-time or part-time basis;
- Proficient in both English and German to collaborate with internal and external clients.
- Strong analytical and problem-solving skills, with proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Looker).
- Excellent communication and stakeholder management abilities.
- Comfortable working in a fast-paced, ambiguous environment with multiple priorities.t
- Strong business acumen and a collaborative, proactive mindset.

Preferred Qualifications:
- Experience working in or with e-commerce or tech platforms.
- Familiarity with seller operations, cohort analysis, or lifecycle management.
- Passion for using data to drive impact and continuous optimization.