Hotel Porter
Relais & Châteaux
Apply to this jobRelais & Chateau at Thornbury Castle are seeking a Hotel Porter to join our professional and hardworking Front of House team. You will be working in a unique and beautifully restored Castle creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program, bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
- £12.71 per hour
- permanent position
- Zero hours contract
- Full flexibility required Monday - Sunday
- Greeting guests arriving at the hotel
- Assisting with handling guests’ luggage
- Helping to escort guests to their rooms
- Answering any guest queries, directing them to the correct department where necessary
- Helping to keep guest and public areas clean and tidy
- Working closely with other staff to ensure the safety of guests
- Assisting with room deliveries such as room service or extra amenities
- Strong interpersonal and communication skills
- Ability to be a reliable team member
- An additional share of the service charge and tips every month
- 28-days holiday including bank holidays
- An additional paid day off on your birthday
- Complimentary stay at the castle after 3 months probation period successfully passed
- Training programs via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Career development programmes
- Uniform and meals provided whilst on duty and free parking
Summary
Assist guests, handle luggage, help with inquiries, maintain guest areas, promote safety.
Job title
Hotel Porter
Experience level
none
Industry
hospitality
Location requirements
Thornbury, England; remote work not allowed
Salary
£12.71 per hour
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Thornbury, UK