Field Service Technician Leeds, UK

Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations. We are looking for a technician in the Leeds area.

Your tasks

Responsibilities

• Preventative & corrective maintenance of Kardex systems & solutions
• Complete jobs in a timely manner according to set quality standards
• Customer training (Operator, Health & Safety, Maintenance etc.)
• Generate leads
• Administrative management tasks (reporting, personal spare parts inventory, etc.)
• Provide remote diagnostics (via phone or remote connection)
• On-call service to customers
• PLC troubleshooting & diagnostics
• Basic Software troubleshooting
• Understand, promote and advise on Kardex Remstar products and services

Main Accountabilities

• Adhere to local Health and safety regulations
• Positively represent the company with all external & internal stakeholders
• Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
• Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture

Your profile

• Excellent communication skills
• Customer oriented
• Confident, strong assertive team player
• Good interpersonal skills
• Ambitious and looking for growth
• Willingness to travel
• Service minded

• English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)
• Local language proficiency
• Mechanic / Electronic Training
• Familiar with diagnostic methods / Methodological skills
• Basic computer skills
• PLC troubleshooting
• Electrical & Electronic troubleshooting
• Basic software programming knowledge
• Logistics knowledge/ experience is a plus
• Ability to work at height
• Willingness to travel

Car license