Field Service Representative

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199 Bishopsgate, London, UK Until 8/22/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description

Building a future we can all trust

We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.

Your daily life

  • Undertake all customer support tasks in external facilities
  • Operate efficiently to conclude all on site installation, repair, maintenance and test activities
  • Guarantee that the work progress accurately follows the agenda
  • Perform troubleshooting and strive to resolve issues
  • Produce frequent and analytical service reports
  • Operate vehicle in a safely manner and use field automation systems
  • Adhere to company’s given rules and regulations
  • Team up with colleagues and pass on important information
  • Discern customer needs and offer advice or recommendations
  • Formulate relationships of trust with customers

Your profile

  • Proven experience as a field service representative
  • Ability to manage and preserve technical equipment
  • Good knowledge of english
  • Ability to easily acclimate to modified schedules and shifts
  • Accustomed to using mobile tools and applications
  • Technical degree or certification
About this role

Summary

Provide customer support, perform installations, maintenance, and troubleshooting tasks on site.

Job title

Field Service Representative

Experience level

entry level

Industry

customer service

Location requirements

Located in London, UK; remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

field servicetechnical equipmentenglishmobile toolstechnical degree

Preferred skills

None specified

Specializations

customer supportinstallationmaintenancetroubleshootingreporting
Locations

Structured locations inferred from the posting.

Unknown location

On-site