Customer Service Advisor

UK of UK and Northern Ireland Until 8/29/2026 First posted June 30, 2026 Last posted June 30, 2026
Job description
Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role.
About this role

Summary

Coordinate assessments, manage customer interactions, ensure smooth operations, and optimize service quality.

Job title

Customer Service Advisor

Experience level

none

Industry

healthcare

Location requirements

UK-based, hybrid work allowed, must reside in the UK

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationcustomer service

Preferred skills

None specified

Specializations

customer serviceassessment coordination
Locations

Structured locations inferred from the posting.

Unknown location

Hybrid