Customer Engagement Partner

Customer Engagement Partner

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where, ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Customer Engagement Partner

• Primary Territory – NSW (Newcastle / North Coast)
• Cardiorenal – GP
• Permanent, Full Time

Where do you want to go?

We have an opportunity to join our Pharma team as a Customer Engagement Partner for Cardiorenal portfolio covering NSW, focused primarily on Newcastle / North Coast to promote market leading medicine that improves the lives of thousands of patients each year.

Are you ready to take the next step in your career?

In this field-based role, you'll be the local face of Bayer, building trusted relationships with General Practitioners and Pharmacists to ethically influence and maximise Doctor prescribing Bayer products within a defined territory while helping improve patient outcomes.

This is an exciting opportunity for a motivated pharmaceutical sales professional who thrives in a dynamic environment, enjoys working autonomously, and is passionate about delivering value beyond the product.

Do something that moves you.

• Build trusted partnerships with General Practitioners and Pharmacists to support improved patient outcomes.
• Develop and execute agile 90-day territory plans to drive growth and maximise opportunities.
• Use customer insights, sales data, and analytics to identify needs and deliver value-based solutions.
• Collaborate with cross-functional teams to address healthcare challenges and enhance the customer experience.
• Leverage digital tools and CRM systems to effectively manage customer engagement and territory performance.
• Maintain high standards of compliance, product knowledge, and ethical engagement in line with industry and company requirements.

Does this sound like you?

We're looking for someone who takes full ownership of their territory and customer partnerships, combines commercial excellence with a genuine commitment to patient care.

Essential Experience

• Full, unrestricted work rights in Australia
• Previous pharmaceutical, healthcare, medical device or OTC sales experience.
• Minimum 2 years’ professional experience (GP – Primary Care).
• Proven ability to build and maintain strong customer relationships.
• Strong communication, influencing, and stakeholder engagement skills.
• Deep understanding of patient journeys and related treatments.
• Experience using CRM systems and sales analytics to drive performance.
• Demonstrated ability to work autonomously and manage a geographical territory.
• Comfortable with driving distances within your territory; interstate and regional travel may be required.
• Ability to interpret data and translate insights into action.

Highly Regarded

• Cardiovascular, Women's Health, or related therapeutic area experience.
• Tertiary qualifications in Pharmacy, Science, Nursing, Business, or Marketing desirable; advanced degree in Life Sciences or MBA is a plus 
• Knowledge of the Medicines Australia Code of Conduct.
• Experience working in agile environments and 90-day business planning.
• Experience with Veeva CRM or other enterprise CRM platforms.

Be You @ Bayer

We are committed to creating a culture where people can be their best, in an environment that values inclusion, diversity and flexibility. At Bayer everyone belongs, regardless of race, colour, ancestry, religion, national origin, citizenship, sexual orientation, age, marital status, disability, gender identity, personality, thinking styles or background.  We strongly encourage First Nations people to apply.

If you have a disability or special need that requires accommodation, please let us know.

Be part of something bigger 

At Bayer we support your career. Ready to join our team? Click Apply.

For more information about this role and the innovative suite of benefits on offer, get in contact with our Talent Acquisition Team via [email protected].

Recruitment agencies please note that this position will be managed via our in-house Talent Acquisition Team. Bayer does not accept any unsolicited resumes.

Location:

Australia : New South Wales : Pymble  

Division:

Pharmaceuticals 

Reference Code:

876294