Customer Assistant

Buzz Group Ltd

Apply to this job
Feltham, gb on site Until 8/21/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description

Summary

We're looking for Customer Assistants, who are friendly, enthusiastic and engaging people to make our players' day, every day. It's all about doing things to make our players and staff really feel like part of our community, all in it together, everyone friendly with everyone. Things like…

  • remembering players' names
  • listening to stories and chatting about their day
  • serving them their cup of tea, made just the way they like it
  • carrying their shopping bags or holding their umbrellas
  • making Bingo accessible to everyone
  • finding new ways to delight
  • helping newbies understand how to play 

It doesn't matter if you don't know how to play Bingo yet (but you gotta be up for learning). The most important thing is that you love making people feel at home. If that's you, apply today - we'd love to hear from you.

As a Customer Assistant, You'll get…

In return for everything you bring, we offer an exciting role in a dynamic, rapidly-expanding business and a competitive rewards package. You'll also get massively discounted food in our clubs and free Bingo every month (because of course). Plus, Hosts get all this from day one:

  • A generous recognition and reward scheme
  • 28 days annual leave including public holidays
  • Pension scheme
  • Love2Shop - an everyday benefits scheme

Apply now and we'll be in touch as soon as possible.

So, why Buzz Bingo?

We're proud to be the UK's biggest Bingo club on the high street - and we're still growing. That means we need more excellent people to join us for the exciting journey ahead. We're rebranding, going online, and everyone here has a very important role to play in building Bingo’s Most Exciting Community.

We go the extra mile

Joining us means joining our family. We know lots of companies say that, but we really believe it's true. Our teams in Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and help you accomplish the right results - whatever your role. We’re dedicated to building Bingo’s Most Exciting Community and making our players feel as much a part of our family as we do.

About this role

Summary

Assist customers, create welcoming environment, support bingo activities, ensure customer satisfaction

Job title

Customer Assistant

Experience level

entry level

Industry

gaming

Location requirements

Feltham, UK, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

friendlyenthusiasticgood communication

Preferred skills

teamworkwilling to learn

Specializations

community engagementhospitalitycustomer service
Locations

Structured locations inferred from the posting.

Feltham, UK

On-site City