Claims Support Technician

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Claims Support Technician
Location: Rawdon
Salary: £Negotiable + benefits

We’re looking to add a Claims Support Technician to our team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.

 

The day to day:
 

• Reviewing incoming new claims and emails with a view to extracting relevant data and information in order to add new claims to our claims system
• correctly upload claim related emails
• Set tasks for claims advisors
• Ensure all documentation and systems are kept up to date and accurate

What’s on offer:
 

• An excellent working environment where looking after our clients is prioritised
• A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)
   
• Flexible Benefits (including holiday purchase, dental cover etc) and access to the annual company share save scheme (both post probation)
   
• An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation)
   

Your Experience:

• Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
• Good time management and ability to prioritise work
• Previous experience of insurance claims administration would be beneficial but not essential as training will be provided
• Knowledge of Acturis or similar broking / claims systems would be highly beneficial

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.