Claims Broker Technician

Ryan Specialty, LLC

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London - UK - Fenchurch Until 8/21/2026 2+ years exp First posted June 22, 2026 Last posted June 22, 2026
Job description

Position Summary:

We are looking for the first person to join this newly formed part of our London team. This individual will support the technical claims processing across our broking team and help to shape the function moving forward.

Location:

London - UK - Fenchurch

What will your job entail?

Responsibilities which will evolve over time include:

  • Manage and maintain Claims daily
  • Review, reconcile and process new claims notifications, claim updates and invoices as well as monthly bordereau for various Coverholders and TPA’s
    • Ensure all claims are attributable to the correct parties and year of account
    • Review, reconcile and maintain all reserves and fees accordingly
    • Communicate with Coverholders and TPA’s to verify and obtain information where necessary
    • Claims management and communications to all non-bureau markets
  • Claims management, maintenance and processing to Lloyd’s of London and Company Markets, through CLASS or Brokasure via Velonetic/XIS systems
  • File, manage and maintain all documentation and data entry necessary
  • To play an active role and to undertake other reasonable duties if required, to ensure the department operates efficiently

Skills and Attributes:

  • Good mathematic and administrative skills & strong spreadsheet skills with excellent levels of accuracy and attention to detail
  • Able to communicate effectively with others, both verbally and in writing
  • Motivational skills, team player as well as working on own initiative
  • Ability to manage time, meet deadlines and prioritise
  • General insurance claims experience between 2-5 years, ideally within a London market broking house and knowledge of the London Market procedures
  • Knowledge of Xchanging applications is favorable

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

About this role

Summary

Manage claims, reconcile, process notifications, communicate with stakeholders, ensure accuracy.

Job title

Claims Broker Technician

Experience level

2-5 years

Minimum experience

2+ years exp

Industry

insurance

Location requirements

London, UK, Fenchurch; on-site work only.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

mathematicsadministrative skillsspreadsheet skillscommunicationinsurance claims

Preferred skills

Xchanging applicationsLondon Market procedures

Specializations

claims processinginsuranceLondon MarketbrokingXchanging
Locations

Structured locations inferred from the posting.

Unknown location

On-site