Business Analyst - Baggage

Upbeat Ideas UK Ltd

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London, gb on site Until 8/22/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description

Hello,

We need a BA who has worked on IT part of Baggage handling systems and is well versed with all Bag related processes followed by all IATA airlines/airports


Business Analyst - Baggage

Location – Royal Pavilion

Start date - ASAP

End date – 31st December 2019

Job Description

1. Ability to elicit, understand and document requirements from customer

2. Ability to recommend product to solution fit for customer airline

3. Transformation of business information to IT and vice versa - Product or project implementation experience acceptance etc.

Qualifications/ Trainings: Degree (BS, BSc, BE, or Eq) in a subject relevant to IT (12+3 or equivalent) from a recognized institute.

Experience & Profession Skills:

Minimum of 5 years of Business Analyst experience in 1-2 Leading International Airlines and minimum 3 years in Baggage Operations related experience.

Airline/Baggage Subject Matter Expert:

Experience in handling Enterprise level applications in Airline domain particularly in areas of Baggage Operations including Reconciliation, Tracking, and Handling.

A professional with cross functional understanding and Travel domain expertise (i.e. Passenger Reservation System (PSS), Baggage management system, Departure Control System (DCS) and Risk assessment system).

Well versed with handling Requirement Gathering, Documentation, Gap Analysis, UAT and Software Implementation's in Agile-Scrum environment.

Should have solid experience in creating user stories/cases

Experience in preparing Business Requirement Specification Document (BRS), converting business requirements into Software Requirement Specification (SRS). Performing baselining of requirements & getting it estimated and performing Functional Testing against each requirement specifications.

Experience of working on client sites, handling team of Business and Quality Analyst along with managing client site teams.

Experience of working on tools like JIRA, Quality center tool and SOAP UI tool, SIP Transformation tool.

Extensive experience covering all aspects Test planning, estimation techniques and execution throughout the whole project life-cycle in Quality center.

Strong Knowledge of SDLC, STLC and Defect Life Cycle.

Excellent communication and ability to interface with customer

Experience in working with 1-2 Leading International Airlines

Soft Skills :

Extensive experience of supporting customers in an offshore engagement

Highly customer centric

Excellent English oral, written and presentation skills

Able to work under pressure and understand the importance of customer cycle close deadlines

Able to work flexibly when demand requires

Excellent organisational skills, able to prioritise and work under pressure

Excellent team player and able to influence and negotiate with colleagues and peers


About this role

Summary

Analyze baggage systems, gather requirements, and support IT solutions for airlines.

Job title

Business Analyst - Baggage

Experience level

5+ years

Industry

airline

Location requirements

London, remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

requirements gatheringdocumentationgap analysisUATsoftware implementationJIRAQuality centerSOAP UISDLCSTLC

Preferred skills

travel domainpassenger reservation systembaggage management systemdeparture control systemrisk assessment

Specializations

baggage operationsairline domainrequirements gatheringagile-scrumIT systems
Locations

Structured locations inferred from the posting.

London, UK

On-site City