Territory Lead, Channel Retail

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. As a Territory Lead, you will be accountable for extraordinary business results, enhancing Apple brand awareness through delivering a customer experience and advocacy across a territory. You collaborate with store teams and regional leadership, spending quality time inspiring multiple teams with your forward-thinking style and love for technology. In this position, you will leverage your deep understanding of the market, demographics, and behavior of consumers to regularly conduct product demonstrations, foster connection with customers, and provide insights to leadership. You are an effective leader who is passionate about Apple, builds strong relationships, and influences partners to drive sales opportunities and elevate the customer experience. In this position, your work schedule will be based on business needs and will require you to work 40 hours per week, including evenings and weekends. You will be required to provide your own reliable transportation.

Description

In this role, you will:

- Influence store and regional leadership across multiple points of sale in a defined territory to build plans, achieve partner sales targets, and grow business.
- Collaborate and train reseller teams on our products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates. Educate and encourage store teams to stay knowledgeable on the latest Apple product and services portfolio.
- Meet customers and promote the Apple ecosystem by communicating product benefits and value proposition through demonstrations and consultations, individually or in groups..
- Strive for excellence and ensure Apple’s outstanding dedication to merchandising and brand standards are upheld throughout your territory; This includes ensuring that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.
- Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.
- Enrich the customer experience by approaching problems with creativity, curiosity, and new ideas.
- Leverage your interpersonal savvy to grow relationships, persuade others, and influence across all levels within the partner organization.
- Coach, support, and inspire teammates to demonstrate Apple’s values and embrace a culture of innovation and continuous improvement.

This posting is for an existing opportunity at Apple.

For postings in Vancouver, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

Typically requires a minimum of 3 years of related experience
Passion for Apple, technology, and the customer experience
Curiosity for continuous learning and eagerness to share knowledge with others, including peers and cross-functional teams
Outstanding customer focus
Excellent communication and presentation skills
Ability to educate, inspire, and influence others to foster innovation
Strong relationship building and collaboration skills with the ability to influence, negotiate, and persuade key regional and store-level partners using situational adaptability
Ability to navigate ambiguity, approach problems flexibly, and propose creative solutions
Bachelor’s degree or equivalent experience preferred

Preferred Qualifications

High level of integrity, trust, accountability, and discretion
Strong self motivation and ability to work independently in a fast-paced, constantly changing environment
Effective time management including ability to multi-task, organize, and prioritize tasks
Ambition for driving sales results and recommending Apple solutions is desirable
Background in direct sales or solution-based selling is a plus