Reservation Agent

Zuma London - Restaurant Reservation Agent

We are currently recruiting for an experienced Reservations Agent to join the Zuma family at the Support Office in Central London on a FULL TIME basis.

Zuma is a contemporary Japanese izakaya restaurant with a modern twist on the traditional style of informal dining. Using the best ingredients combined with the knowledge and respect for authentic Japanese cuisine, Zuma has established itself as a world renowned restaurant. Currently located in London, Hong Kong, Dubai, Istanbul, Miami, Bangkok, Abu Dhabi, New York and Rome with Las Vegas having recently joined the family, Zuma truly is a global force in the world of hospitality.

Candidates should have:

• previous experience within a similarly high end, high volume hospitality environment in London
• An excellent command of English, both spoken and written
• A friendly and professional telephone manner are essential.
• Knowledge of the Quadranet Reservation System is preferred, however training will be provided to the successful candidate.

This role demands outstanding customer service skills, balanced with an informal approach and welcoming personality. As the first point of contact for the restaurant, the successful candidate must have a vibrant and engaging personality.

Our Benefits:

We take great pride in giving the best experience to our customers through great service and quality. But we know that we can’t do this without you. To celebrate your success, we have created the following awards:

• World class in house training
• Perk Box
• Long service award
• Exiting In house incentives 
• Season ticket loan
• Opportunity to travel the world
• Meals on duty 
• Staff Discount across ZUMA, ROKA & Oblix
• Cycle to work scheme

Why choose Zuma, ROKA & Oblix?

At Zuma, ROKA & Oblix you'll find a company that thrives on the passion, energy and commitment of its people. Whatever your role, you`ll take absolute pride in a job well done, always looking to show your initiative, reach for the highest standards and offers you the opportunity to further develop your career in one of the most exciting and highly regarded global restaurant collections.

Alongside world class training and development, and the ability to always have a voice within the company, at any level of role, you really can guide your career, and life, in a multitude of different directions to suit your individual needs.

To be successful with us, all you need is energy and the right attitude…. all the rest we can teach.

Join our team…start your story…

Applicants must have the right to legally reside and work in the UK without any restrictions or limitations.