Receptionist - Cranbrook Family Dental

Get To Know Us:

At Cranbrook Family Dental, we're passionate about creating healthy smiles in a welcoming, family-friendly environment. Our team is committed to delivering personalized, high-quality dental care for patients of all ages, offering a full range of preventive, restorative, cosmetic, orthodontic, and sedation services to help every patient achieve their oral health goals. We pride ourselves on providing a comfortable experience with short wait times, family appointment scheduling, direct billing, and a supportive approach for anxious patients. If you're looking to join a collaborative team that values exceptional patient care and a positive workplace culture, we'd love to meet you.

Compensation for this role ranges from $26.00 to $29.00 per hour, depending on qualifications, skills, and experience.

Schedule:

• 3 to 4 days per week (24 to 32 hours)

• Monday to Friday - 8:00am to 5:00pm, 8:30 to 5:30, or 9:00am to 5:45pm 

• No weekends and No evenings

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Effectively manage recall system and accurately maintain patient database

• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience

• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.