Receptionist

Drive Your Career Forward with Pfaff Automotive

At Pfaff Automotive, part of the Lithia & Driveway organization, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing people who are passionate about providing memorable experiences for our guests and who want to make an impact—both in their store and across the company.

We are looking for a Receptionist to join our team at Porsche Centre Markham.

Key highlights about this location include:

• A premium dealership environment
• Represents an iconic automotive brand
• Convenient location adjacent to CF Markville

Why Join Our Team?

So why should you grow your career with Pfaff Automotive? We don't just offer jobs—we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.

Being part of Lithia & Driveway, you'll find:

• Real opportunities for advancement across multiple locations in Canada
• Development and training through our internal learning programs
• A high-performance culture that recognizes and rewards results

What You’ll Do:     

• Greets customers and visitors, ensuring optimum customer service.   

• Answers and directs phone calls and ensures messages are delivered to the respective parties.   

• Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.   

• Answers customer questions about services performed or refers them to someone who can.   

• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.   

• All other duties as assigned by the Sales Manager
    

What You'll Bring:

• 1+ years of experience  

• Experience with licensing, CDK and One-Eighty is an asset

• Proficiency with Microsoft Office.   

• Excellent telephone etiquette.   

• Excellent interpersonal, communication (verbal & written English) and customer service skills.   

• Detail-oriented and excellent organizational and multi-tasking skills.   

• Ability to work efficiently and effectively under pressure with simultaneous deadlines.   

Total Rewards

Pfaff Automotive offers a comprehensive benefits package designed to support you and your family, with options that include:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Disability Coverage
• Life Insurance
• RRSP Plans
• Employee Stock Purchase Plan
• Professional Development & Growth Opportunities
• Vehicle Purchase Discounts
• Employee Assistance & Wellness Programs

Compensation Range: $37,000-$42,000

Ready to Join the Ride?

If you’re a go-getter who’s ready to wow people with your amazing customer service and grow your career with a company that invests in its people—Pfaff Automotive wants to hear from you. Apply today and start driving your future forward with Porsche Centre Markham!

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing careers@pfaffauto.com.

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.