Office Operations Assistant

About ShyftLabs

At ShyftLabs, we live and breathe data. Since 2020, we’ve been helping Fortune 500 companies unlock growth through innovative digital solutions that drive real business impact. With teams across Canada, the U.S., and India, we’re growing quickly and looking for curious, motivated individuals who are excited to learn, build, and solve meaningful problems with technology.

Role Overview

We are seeking an organized, proactive, and detail-oriented Office Operations Assistant to support our day-to-day workplace operations. This role is ideal for a current student (part-time or co-op) or recent graduate looking to build hands-on experience in administration, workplace operations, and general business practices within a dynamic environment.

Key Responsibilities

Facility & Supply Management

• Maintain a clean, organized, and welcoming office environment and common storage areas.

• Monitor inventory levels, restock supplies across office and kitchen areas, and place timely reorders.

• Research vendors, gather quotes, and assist with cost-effective procurement of office supplies and services.

• Coordinate routine maintenance requests and service calls with building management and external vendors.

Administrative & Front Desk Support

• Greet visitors, manage guest check-ins, and direct incoming phone, email, and front-desk inquiries.

• Receive, sort, and distribute incoming mail, packages, and courier deliveries.

• Perform routine data entry, document scanning, filing, and digital record organization.

• Run occasional local operational errands as needed (e.g., picking up supplies, postal runs).

Meetings, Events & Logistics

• Prepare meeting rooms, ensure AV equipment is functional, and arrange catering for internal/external meetings.

• Manage daily office snacks, team lunches, and beverage inventory.

• Assist in planning, setting up, executing, and cleaning up after company events and team celebrations.

Team & Onboarding Support

• Assist with new employee onboarding by preparing physical workstations, assigning access badges, and assembling welcome kits.

• Support various departments with ad-hoc operational tasks and special administrative projects as assigned.

Qualifications & Requirements

 

• Education: Currently pursuing or recently completed a degree or diploma in Business Administration, Communications, Hospitality, Office Administration, or a related field.

• Proactive Mindset: Highly organized, detail-oriented, and able to take initiative on tasks without constant supervision.

• Communication Skills: Excellent written and verbal communication skills with a customer-service-oriented attitude.

• Tech Proficiency: Familiarity with basic office software (e.g., Google Workspace, Slack, Zoom).

• Adaptability: Strong ability to prioritize tasks, multitask, and problem-solve in a changing environment.

• Physical & Logistical: Ability to lift up to 25 lbs (for supply deliveries) and reliability for local operational errands.