Office Administrator & Receptionist

About Kinetic Custom Trailers

Join a team where innovation meets craftsmanship — welcome to Kinetic Custom Trailers.

At Kinetic, we don't just build trailers—we engineer custom solutions that push the boundaries of design, functionality, and quality. From our headquarters in Penticton, BC, we design and manufacture industry-leading custom trailers for customers across North America.

As our company continues to grow, we're looking for someone who enjoys keeping things organized, providing exceptional customer service, and creating a welcoming experience for everyone who walks through our doors.

About the Role

Kinetic Custom Trailers is seeking a friendly, organized, and proactive Office Administrator & Receptionist to become the face of our Penticton office.

This role is responsible for ensuring the front office operates smoothly by welcoming visitors, managing incoming communications, supporting administrative functions, and helping maintain a professional and organized workplace. You'll work closely with multiple departments, providing day-to-day administrative support while ensuring employees, customers, suppliers, and guests receive outstanding service.

If you're someone who enjoys variety, thrives in a fast-paced environment, and takes pride in keeping things running efficiently, we'd love to hear from you.

Key Responsibilities

Front Desk & Customer Service

• Greet visitors, customers, suppliers, and applicants in a friendly and professional manner
• Answer, screen, and direct incoming phone calls
• Receive and distribute mail, courier packages, and deliveries
• Coordinate visitor sign-in procedures and notify employees of arriving guests
• Maintain a clean, organized, and welcoming reception area

Administrative Support

• File physical and electronic documents accurately
• Prepare, scan, photocopy, and organize company documents
• Assist with data entry and maintaining company records
• Support scheduling of meetings and conference rooms
• Assist departments with various administrative projects as required
• Coordinate incoming and outgoing courier shipments

Office Operations

• Manage office, kitchen, and coffee supplies
• Monitor inventory levels and place supply orders as needed
• Keep common areas, boardrooms, and kitchen spaces stocked and organized
• Assist with office events, employee lunches, and special occasions
• Help ensure office equipment and printers remain operational and stocked

General Administrative Duties

• Assist HR with onboarding paperwork and new employee welcome packages
• Assist Finance with light administrative and bookkeeping tasks
• Help maintain confidential employee and company records
• Perform other administrative duties that support the daily operation of the business

What We're Looking For

• Previous experience in a receptionist, administrative assistant, office coordinator, or customer service role
• Excellent verbal and written communication skills
• Strong organizational skills with exceptional attention to detail
• Professional, friendly, and approachable demeanor
• Ability to prioritize multiple tasks and adapt to changing priorities
• Strong computer skills, including Microsoft Office (Outlook, Word, Excel)
• Comfortable learning new software and internal systems
• Ability to maintain confidentiality and professionalism
• A positive attitude and willingness to help wherever needed

Bonus Qualifications

• Experience working in a manufacturing or industrial environment
• Experience with Microsoft Dynamics Business Central or other ERP systems
• Experience supporting HR, Finance, and Operations teams
• Bookkeeping or Finance experience

At Kinetic, You'll Thrive If You...

• Enjoy helping people and creating a positive first impression
• Take pride in staying organized and keeping things running smoothly
• Like variety in your workday
• Are proactive and enjoy finding ways to improve processes
• Work well independently while supporting a collaborative team
• Take ownership of your work and follow through on commitments

What We Offer

• Competitive hourly wage of $23.00–$25.00 per hour, based on experience
• Comprehensive extended health and dental benefits
• Paid vacation
• Opportunities for professional growth and career development
• Stable, full-time employment with a growing Canadian manufacturer
• Supportive, collaborative, and team-oriented workplace

We thank all applicants, but will only be reaching out directly to those shortlisted for interviews. Thank you for your interest in Kinetic Custom Trailers. Please submit all applications directly to our career website.