Mining Product Support Representative

Finning.wd3.external

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Fort McMurray, AB, CA Until 9/27/2026 5+ years exp First posted July 29, 2026 Last posted July 29, 2026
Job description

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Drive Equipment Performance. Build Customer Partnerships. Deliver Results.

At Finning Canada, we believe exceptional product support is the foundation of customer success. We are seeking a highly motivated Mining Product Support Representative to support our mining customers at Mildred Lake.

Job Description:

What You Will Do

  • Manage product support business activities for assigned mining accounts.
  • Build and maintain strong customer relationships.
  • Develop parts and component forecasts using customer and Finning data.
  • Prepare quotations, proposals, presentations, and RFQ/RFP responses.
  • Lead customer business review meetings and participate in planning meetings.
  • Execute Customer Value Agreements and contractual commitments.
  • Identify opportunities to grow parts and service market share.

What We Are Looking For

  • 5+ years of experience in mining, heavy equipment, product support, sales, or account management.
  • Strong understanding of heavy equipment systems and maintenance practices.
  • Excellent communication, relationship-building, and problem-solving skills.
  • Experience working with large mining customers and cross-functional teams.
  • Strong business acumen and forecasting capabilities.

Why Finning

  • Work for the world’s largest Caterpillar dealer.
  • Support one of Canada’s largest mining operations.
  • Competitive compensation, benefits, and career development opportunities.

    At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

    About this role

    Summary

    Manage mining equipment support, build customer relationships, develop forecasts, and lead support activities.

    Job title

    Mining Product Support Representative

    Experience level

    5+ years

    Minimum experience

    5+ years exp

    Industry

    heavy equipment

    Location requirements

    Fort McMurray, AB, CA, onsite work only

    Salary

    Not specified

    Management role

    No

    Skills & keywords

    Required skills

    miningheavy equipment systemscommunicationrelationship-buildingproblem-solving

    Preferred skills

    None specified

    Specializations

    product supportminingheavy equipmentcustomer relationships
    Locations

    Structured locations inferred from the posting.

    Fort McMurray, AB, Canada

    On-site City