Untitled role

Are you passionate about vehicles, shop supplies and providing excellent customer service? Have you longed for a career that would involve conversations involving everything from helping someone obtain all the essentials for an oil change to building the muscle car of their dreams? If you find yourself hanging out in the garage, watching motorsports events, or with a wrench in your hand more often than not, we want to hear from you! City Auto Parts is seeking a full-time Parts Technician in our Medicine Hat, AB store.

City Auto Parts in Medicine Hat provides top-quality automotive parts and shop supplies. City Auto Parts is so much more than a parts store. We are a small and close-knit team with a positive attitude and shared passion for Automotive & High-Performance Parts, Shop and Commercial Supplies. Voted the Medicine Hat News Best Automotive Parts Store in Medicine Hat for several years now, City Auto Parts is proud to have a reputation that precedes us. We put our customers first and believe in delivering a consistent, positive customer experience. Over the years we have developed a loyal customer base and are constantly making every effort to ensure our customers are well looked after. We strive to maintain a positive reputation and we want someone who is proud of where they work. We have an energetic, hardworking, positive working environment with outstanding team members and we are looking to add a Parts Technician to our team!

What we offer:

• Competitive compensation
• Comprehensive group benefits package including health care, dental care, life insurance, LTD, and STD
• Opportunity for apprenticeship
• Dayshift with occasional Saturdays

The Parts Technician is responsible for providing a knowledgeable and efficient customer service experience to our customers and for contributing to a positive work environment. Being an automotive enthusiast is an asset as is experience with shop and commercial supplies. The Parts Technician is the main point of contact for our customers and requires the ability to foster relationships, share knowledge, and assist customers in making informed buying decisions. If you have strong knowledge of automotive operating systems and repairs and are passionate about the automotive parts and commercial supplies business, we want you!

The Responsibilities:

• Efficiently utilize in-store software and external websites to source automotive parts for customers
• Effectively communicate product features, benefits and warranty policy information to customers
• Sells a diverse line of automotive parts and commercial supplies to wholesale and retail customers either on the phone or over-the-counter
• Recognizes and respects the unique personalities and specialties of customers and team members
• Liaises with shops to provide accurate advice to clients
• Accurately processes sales and refunds transactions using cash, debit and credit
• Reports discrepancies between actual stock and computer reported stock to management
• Assists with parts deliveries only in an emergency delivery scenario
• Maintains store organization and cleanliness
• Picks orders accurately
• Works effectively as part of a team; demonstrates a positive, helpful attitude
• Ensures compliance to all appropriate legislation and company policies
• Other duties as assigned

The Skills and Qualifications:

• Automotive parts aftermarket experience an asset
• Strong knowledge of automotive operating systems and repairs
• Parts Technician Journeyman ticket an asset but not a requirement
• Experience working with inventory
• Commitment to superior customer service with the ability to leave lasting positive impressions
• Ability to work efficiently and effectively with the proven ability to prioritize work and adhere to deadlines
• Strong interpersonal skills with a friendly, positive attitude
• Possess a high level of professionalism and integrity while maintaining the confidentiality of all company related matters
• Ability to lift and carry up to 50 lbs. and bend, reach and crouch
• Excellent work ethic and attendance record
• Team player with the ability to work cohesively with employees and managers as part of a team
• A good sense of humour, patience and character

Thank you for your interest in our position.

Only those applicants that are selected for interviews will be contacted. To confirm, this position represents a current vacancy within our organization. Please do not contact the company directly. We are committed to providing equal opportunities for persons with disabilities. Accommodation is available at all stages of the recruitment process, at the candidate’s request.

Please note that your application and any related materials you provide may be processed, stored, reviewed, or otherwise used by systems in our recruitment selection process that may interact with AI tools. This includes any AI integrated functions that may be utilized by the job board through which you applied to our position.