Guest Services Agent - Downtown Toronto | Full Time

Sodexo Canada Ltd

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Toronto, ON, ca on site Until 9/13/2026 2+ years exp First posted July 15, 2026 Last posted July 15, 2026
Job description

Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion!

Contributing to The Well-Being and Quality Of Our Consumers

The well-being of our consumers is at the heart of Sodexo's approach, customer engagement is integral in the services provided by Sodexo employees in various locations across Canada. We work closely with our consumers and clients to create an interactive and personalized environment for the well-being of everyone we serve.

Sodexo is proud to announce these nominations:  2021 Canada’s Best Diversity Employer; 2021 Canada’s Greenest Employers; 2020 Bloomberg Gender-Equality Index featured company; 2020 Parity Certification - Platinum level and Progressive Aboriginal Relations (PAR) Program company – Gold Level.

What We Can Offer You

Sodexo offers you a flexible and dynamic work environment, competitive compensation, access to ongoing training and development programs, and countless opportunities to grow within the company.

Sodexo is growing! We are looking for a Guest Services Agent  to join our dynamic team. This position is a FULL TIME ROLE. You will be offered is a great team environment, work/life balance and the ability to ensure customer satisfaction.

You are a dynamic and reliable person with good communication and interpersonal skills. You are committed to quality assurance and safety.

During your mandate you will perform administrative duties for the front desk such as: checking in and out guests. You will be required to  take phone calls and messages for our clients and guests.

You will be attending training programs  as needed, comply with all company safety and risk management policies and procedures, perform all work in accordance with established safety procedures, participate in regular safety meetings, safety training and hazard assessments.  Performs other duties and responsibilities as assigned as required

A high school diploma, GED or equivalent experience is required. 2 years’ experience is required.

  • Guest Services in previous camp, lodge, or hotel
  • Experience with Excel, Word, Outlook required or reservation and management POS system - 

What's Next?

If you're looking for a role where you can truly impact the lives of others, click "I'm interested" for a quick 5-minute online application.

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.

We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process. 

Thank you for your interest in Sodexo.

Please note that only selected candidates will be contacted.

Follow us on social media to see first-hand what we are all about!  

www.sodexo.ca

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo CA Jobs

SodexoSJB

About this role

Summary

Manage guest check-ins, inquiries, and coordinate customer satisfaction activities.

Job title

Guest Services Agent

Experience level

2+ years

Minimum experience

2+ years exp

Industry

hospitality

Location requirements

Toronto, ON, Canada; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

ExcelWordOutlookreservation systemcustomer service

Preferred skills

None specified

Specializations

front deskcustomer engagementadministrative supportreservation managementsafety procedures
Locations

Structured locations inferred from the posting.

Toronto, ON, Canada

On-site City