Gene Therapy Account Management Associate Director-Western Canada

Job Description

The Gene Therapy Account Management Associate Director will be responsible for running a business and understanding the key drivers for business optimization, collaboration and pull through success. This includes but is not limited to creating and implementing strategic account plans that are based on identifying and harnessing business opportunities for significant growth across a diverse customer landscape. The incumbent will be a process and gene therapy educator while also ensuring consistent utilization and pull through of Vertex’s novel new gene therapy.

This ideal candidate would live in Alberta or British Columbia.

Key Duties and Responsibilities:

• Builds awareness and education for Vertex’s gene therapy by engaging with key stakeholders within assigned accounts and geographies (Alberta, BC, Saskatchewan, Manitoba)
• Serves as a geographical business conductor with a focus on cultivating internal/external networks
• Serves as primary point of contact for Authorized Treatment Centers (ATCs) with the expectation to consistently collaborate with other key internal stakeholders
• Onboards and activates Authorized Treatment Centers (ATCs) to include timely outreach & engagement, kick off meetings, and coordinating all steps in the activation process such as but not limited to contracting, staff training, process overviews and project management
• Engages with hospital and community-based HCPs focused on the hemoglobinopathies to facilitate consideration of gene therapy
• Builds and executes comprehensive account plans for Authorized Treatment Centers(ATCs), referral networks, and community practices while managing approved resources within approved budget
• Partners with cross functional stakeholders to ensure HCPs and other account-based decision-makers have timely access to critical solutions and necessary support
• Participates in patient advocacy, outreach, and identification with local advocacy organizations as appropriate
• Facilitates and provides appropriate and timely feedback to Vertex management and key stakeholders regarding account level business trends, changes in the therapeutic landscape, business issues and opportunities
• Maintains clinical expertise in basic principles of Hematology, including Sickle Cell Disease (SCD), Transfusion-dependent B-thalassemia (TDT) and Hematopoietic Stem Cell Transplantation (HSCT)

Knowledge and Skills:

• Thinks broadly, strategically, and thrive in a fast-changing environment
• Proven ability to successfully communicate and execute organizational goals and brand strategies
• Exceptional organizational and time management skills
• Ability to appropriately access and handle business information in compliance with all applicable laws, regulations and / or Vertex policies
• Demonstrate initiative and willingness to work hands-on with a sense of urgency, in a fast-paced, entrepreneurial environment
• Demonstrated record of successful account management in large accounts
• Proven track record of establishing and cultivating key customer engagements and relationships in a hybrid work environment (Live and Virtual: Zoom Meetings, Virtual Presentations, Other)

Education and Experience:

• Bachelors Degree
• Typically requires 8 years of commercial or clinical experience, including previous account management and/or first line people management experience in the Biotech, Device, Laboratory, or specialty field sales environments, such as Cell and Gene therapy, Hematology, Transplant, Oncology/Immunology, rare disease experience or clinical experience within the Sickle Cell Disease (SCD), Bone Marrow Transplant (BMT) or Cell & Gene settings, or the equivalent combination of education and experience

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