Customer Service Agent

UPDATE: Now providing flight passes across the Air Canada global network.

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!

In Sandspit you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.  So, would you say that going above and beyond is in your DNA?  Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you?   Are you someone who is known for reliability and flexibility? 

Come join us! Executive Aviation is looking for permanent casual Customer Service Agents to work at the Sandspit Airport (YZP). We are looking for people with great customer service, who have flexible availability and who love working in the tourism industry. We offer a great training program! This role would report directly to the Customer Service Coordinator. 

What do we offer?

Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $21.10-$23.60/hour. We offer comprehensive Health benefits for all part- and full-time team members.  We also have fantastic flight benefits with the airlines that we support.  We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.

Responsibilities

• Greeting passengers
• Following airline specific check-in policies and procedures
• Have proper security clearances
• Provide pre-flight first class or priority seating grooming for the flight
• Manage passenger boarding as per airline procedures
• A physical ability to consistently lift up to 70 lbs/32kgs 
• Understanding flight document requirements and carry-on allowances
• Positively working with airline crew
• Kindly enforce airline and airport policies and procedures to passengers
• In some cases, learn how to bridge an airplane
• Other duties as assigned

Qualifications

• Previous customer service experience is considered an asset
• Previous airport experience would be considered an asset
• Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
• Strong communication skills