Client Implementation Consultant

Distro

Montréal, Quebec on site Until 8/21/2026 3+ years exp First posted June 1, 2026 Last posted June 1, 2026

Job description

• Job Title: Client Implementation Specialist

• Overview: The Client Implementation Specialist engages new clients and manages the full implementation phase. This position is the client’s main point of contact during implementation and is responsible for overall client success and satisfaction during the implementation of our products/services.

• Essential Duties and Responsibilities:

• Complete client shell setup and dashboard creation in Prism (HRIS) for new clients.

• Manage multiple client implementations, run first payroll(s), and train newly onboarded clients.

• Act as a liaison between internal stakeholders.

• Develop and execute implementation project plans.

• Consult with clients to determine payroll, HR, and benefit needs; recognize client business concerns and recommend and implement an appropriate solution.

• Maintain Client Space (CRM) by updating milestones, tasks, and other related items.

• Work with Business Consultant to initiate the client implementation process.

• Review and audit client payroll and HR data for accuracy.

• Understand our Service Types and Service Model to facilitate client transition to the ongoing service model.

• Knowledge, Skills, and Abilities:

• HR/Payroll Outsourcing and/or PEO industry knowledge required

• HRIS/CRM/Systems experience

• Payroll & tax subject matter knowledge

• Analytical skills

• Time management skills

• Excellent written and verbal communication

• Project management skills

• Problem-solving skills

• Office product knowledge

• Education & Experience:

• Associate degree preferred

• 3 years related experience required

• Physical Demands:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Frequently required to sit; occasionally required to stand and walk.

• Specific vision abilities required include close vision, color vision, and ability to adjust focus.

• Frequently required to talk and hear.

• Moderate concentration/intensity, which includes prolonged mental effort.

• Average memory, taking into consideration the amount and type of information.

• Noise level in the work environment is usually moderate.

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Compensation (from employer):
75000–82500 USD per-month-salary

About this role

Summary

Manage client implementations, coordinate payroll and HR solutions, ensure client satisfaction during onboarding.

Job title

Client Implementation Specialist

Experience level

3+ years

Minimum experience

3+ years exp

Industry

hr and payroll outsourcing

Location requirements

On-site in Montréal, Quebec, no remote work allowed.

Salary

$75k–$83k

Management role

Skills & keywords

Required skills

hrpayrollcrmproject managementcommunicationproblem-solving

Preferred skills

None specified

Specializations

hrpayrollcrmproject managementimplementation

Locations

Structured locations inferred from the posting.

Montreal, QC, Canada

On-site City