Assistant Manager - Bonanza Market

About Chief Isaac Group of Companies

Located in Dawson City, the Chief Isaac Group of Companies (CIGC) is a thriving, forward-thinking organization deeply rooted in the rich heritage of the Tr’ondëk Hwëch’in First Nation. Committed to economic growth, sustainability, and meaningful employment, we proudly contribute to the prosperity of Yukon and beyond.

Built on a strong foundation of innovation, community values, and a commitment to excellence, Chief Isaac Group is shaping a future that honors our past while embracing new opportunities. Join us and be part of something greater - where business and culture unite, in the heart of the Land of the Midnight Sun!

Position Summary:

Chief Isaac Group of Companies is looking for an Assistant Store Manager for Bonanza Market. The assistant supports the Store Manager in overseeing daily grocery store operations. This role ensures excellent customer service, effective team leadership, proper inventory control, and achievement of sales and profitability goals. The Assistant Manager helps maintain a clean, safe, and fully stocked store environment.

Key Responsibilities:

Operations Management

• Assist in supervising day-to-day store operations
• Ensure shelves are stocked, faced, and properly labeled
• Monitor store cleanliness and safety standards
• Oversee opening and closing procedures

Staff Supervision & Training

• Supervise cashiers, stockers, and department staff
• Assist with hiring, onboarding, and training employees
• Create and manage staff schedules
• Provide coaching, performance feedback, and disciplinary support

Customer Service

• Address and resolve customer complaints professionally
• Promote a positive shopping experience
• Step in to assist during peak hours as needed

🔹 Inventory & Merchandising

• Monitor inventory levels and coordinate reorders
• Reduce shrinkage and prevent loss
• Ensure promotional displays and signage are accurate
• Verify pricing accuracy and product rotation (FIFO)

Financial Oversight

• Support sales targets and profitability goals
• Oversee cash handling and register reconciliation
• Assist with budgeting and expense control

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 2–5 years of retail experience (grocery preferred)
• Previous supervisory experience strongly preferred
• Strong leadership and communication skills
• Ability to lift up to 50 lbs and stand for extended periods
• Flexible schedule (including evenings, weekends, and holidays)

Skills & Competencies:

• Leadership and team motivation
• Conflict resolution
• Organizational and multitasking ability
• Attention to detail
• Basic financial and inventory management knowledge
• Customer-focused mindset

Work Environment:

• Fast-paced retail environment
• Requires standing, walking, lifting, bending
• May involve handling perishable goods