Administrator, Personal Insurance

5H2 Hub International Midwest Limited

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Burnaby, BC Until 10/6/2026 0+ years exp First posted August 7, 2026 Last posted August 7, 2026
Job description

WHO ARE WE?

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion. 
 

WHAT DO WE OFFER?

  • Competitive wages

  • Industry related tuition financing

  • Opportunities for career advancement

  • Medical and dental benefits

  • Complimentary transit shuttle

  • No cost fitness facility on-site

POSITION DETAILS

As Administrator, Personal Insurance, you will supports the day-to-day administrative operations of the Personal Insurance division.

Our Burnaby Still Creek head office location is centrally located near Brentwood Town Centre and Gilmore station in the Willingdon Business Park. This location is skytrain accessible with many shops, restaurants and other amenities nearby.

KEY RESPONSIBILITIES

  • Updating, invoicing, performing quality reviews and generating letters using the Broker Management Systems (EPIC/AutoLink)

  • Preparing refund requests as required

  • Scanning & attaching documentation in Broker Management System

  • Handling daily incoming mail (hard copy and electronic)

  • Processing outgoing mail

  • Monitor and maintain ICBC inventory, back-end inventory

  • Reconciliation of ICBC Autoplan transactions

  • Liaise with ICBC on batch-related inquiries or escalations

  • Coordinate and handle daily incoming mail (hardcopy and electronic)

  • Other duties and responsibilities as assigned

WHAT DO YOU NEED TO SUCCEED?

  • 1+ year(s) of experience in an office administrative position is an asset

  • Level 1 General Insurance License is an asset

  • Strong PC skills i.e. Word, Excel, Power Point and MS Outlook

  • Excellent time management and proven ability to effectively prioritize work flow

  • Self-starter and proactive team player

  • Superior organization

  • Extremely detailed oriented

  • Ability to take direction from multiple stakeholders

  • Valid driver's license and access to a personal vehicle is an asset

Our Culture Starts with You

  • We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

  • We want you to be INNOVATIVE and open to sharing your ideas

  • You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

  • You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

  • You work with a high degree of INTEGRITY and ACCOUNTABILITY
     

The expected salary range for this position is $40,000 to $43,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Department Account Management & Service

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

About this role

Summary

Support daily insurance operations, handle documentation, invoicing, and liaise with clients and ICBC.

Job title

Administrator, Personal Insurance

Experience level

less than 1 year

Minimum experience

0+ years exp

Industry

insurance

Location requirements

Burnaby, BC, on-site; remote not allowed

Salary

$40k–$43k

Management role

No

Skills & keywords

Required skills

PC skillsWordExcelPowerPointMS Outlook

Preferred skills

insurance licensetime managementorganizationproactive

Specializations

insuranceadministrationcustomer servicebroker management system
Locations

Structured locations inferred from the posting.

Burnaby, BC, Canada

On-site City