Virtual Safety Technician, Baptist IT Center

About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. 

Baptist Health is seeking to add a Virtual Safety Monitor Technician to our Virtual Monitoring Unit located in Jacksonville, FL. This is a full-time day shift opportunity.

At Baptist Health, a Virtual Safety Monitor Technician plays a vital role in keeping patients safe through continuous virtual observation. These technicians review assigned patients and ensure all video and communication systems are functioning properly. Throughout the shift, you will observe patients remotely via live video feeds, watching for signs of distress, confusion, or unsafe movement. Using calm, compassionate communication, the technician provides verbal redirection when needed. If a patient requires direct assistance, the technician promptly alerts onsite nursing staff.

Virtual Safety Monitor Technician job responsibilities:

• Provide continuous observation and surveillance of assigned patients.

• Verbally redirect patients from engaging in any at-risk behaviors.

• If unable to engage the patient, summon onsite nursing staff or a caregiver for assistance.

Education & Credential Requirements:

• High School Diploma Required

• Active Florida CNA or EMT license is required

If you are interested in this full-time day shift opportunity, please apply now or contact amanda.cervantes@bmcjax.com.

Primary Location:

Baptist Digital Solutions Center