Senior Marketing Operations Manager

Responsibilities

• Track key marketing initiatives and open action items across the full channel mix, maintaining a single system of record so nothing falls through the cracks. 
• Document key marketing decisions, action items, and priorities, ensuring ownership is assigned and follow-through occurs until completion. 
• Coordinate day-to-day handoffs between marketing's functional areas (content, paid media, marketplace, social, and creative) to close the gaps in ownership and timing that are currently slowing the team down. 
• Monitor performance and operational metrics across marketing initiatives, compiling updates and surfacing risks, delays, or performance concerns that require leadership attention. 
• Build and run the recurring operating cadence (status reviews, check-ins, reporting) that keeps marketing initiatives moving without needing direct oversight from leadership. 
• Identify and implement at least 2 to 3 process or automation improvements that measurably reduce manual tracking, status chasing, or coordination work across the marketing team. 

• Stand up a single tracking dashboard covering all active marketing initiatives, with named owners and due dates, and have marketing leadership using it in place of ad hoc status checks. 
• Complete a full audit of open marketing tasks across all channels and close out at least 50% of items flagged as overdue or unowned. 
• Establish a recurring cross-functional marketing operations cadence and run it independently for at least four consecutive weeks. 
• Take over day-to-day coordination of at least three marketing initiatives that currently require direct involvement from senior leadership to stay on track. 

Qualifications

• 10+ years of experience in marketing operations, program management, project management, or similar cross-functional roles, including experience operating within a complex digital marketing organization. 
• Demonstrated ability to bring structure to a fast-moving, under-organized marketing function, including building tracking systems, prioritization frameworks, and reporting cadences from scratch. 
• Experience coordinating or managing initiatives across a mix of digital marketing channels, such as paid search and marketplace advertising (for example, Google Ads, Amazon Advertising, or Seller Central), social media, creative production, or promotional campaigns. 
• Strong cross-functional coordination skills, with the ability to drive alignment across content, paid media, marketplace, and creative teams without formal authority over those teams. 
• Comfortable operating as the single point of coordination for a busy marketing leader, surfacing issues and closing loops without needing to be chased. 

Compensation, Benefits, and Perks

• Restricted Stock Units (RSUs)
• Profit Share 
• Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
• Short-Term Disability Insurance (Wolfe pays 100% of premium)
• Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
• PTO (vacation and sick time)
• Corporate Holidays and Floating Holidays
• 401(k)
• Employee recognition program
• Charitable Donation to a charity of your choice yearly
• Employee Referral Bonus
• Tuition Reimbursement
• Internal Training and Information sessions
• Family Picnic, Holiday Party, and other outings
• Internal Culture Club