Marketing Representative In House Pre Arrival Renter

Efuq.fa.us6.oraclecloud.com.hiltongrandvacations

Sourced from Efuq.fa.us6.oraclecloud.com.hiltongrandvacations's careers site · Posting last seen October 29, 2026

Charleston, SC, US hybrid Full time Posted October 29, 2026
Job description


As a New Buyer/Renter Pre-Arrival Marketing Representative, you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:  

 

Production 

  • Responsible for personal performance metrics. 

  • Meet or exceed expectations for marketing metrics. 

  • Ensure guests meet minimum eligibility. 

 

Executes Strategy 

  • Champion Hilton quality customer care culture throughout all Marketing channels. 

  • Manage personal workloads and update reports accordingly 

  • Distribute only HGV authorized information, collateral, and materials.   

  • Maintain location operating standards. 

  • Follow gifting procedures. 

  • Support guest and concierge service 

 

Drives Execution 

  • Assist with tour or marketing related issues. 

  • Communicate guest needs to resort operations and support a positive guest experience.  

  • Confirm appointments with guests to ensure tour reservations and maximize show rate, 

 

Drive for Results 

  • Responsible for ensuring all marketing initiatives are being delivered. 

  • Create and foster and motivated team environment. 

 

Overall 

  • Must be available to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs. 

  • Carries out all reasonable requests by management. 

  • Requires intermediate Microsoft Office & Operating system knowledge. 

Skills

  • personal performance metrics
  • marketing metrics
  • guest eligibility
  • customer care
  • workload management
  • reporting
  • authorized marketing materials
  • operating standards
  • gifting procedures
  • guest service
  • concierge service
  • guest communication
  • appointment confirmation
  • team environment
  • weekend availability
  • holiday availability
  • intermediate Microsoft Office
  • operating systems
  • guest marketing
About this role

Summary

Executes guest marketing initiatives, confirms tour appointments, supports resort operations, and meets marketing performance metrics.

Job title

Marketing Representative In House Pre Arrival Renter

Industry

hospitality

Location

Charleston, SC · Hybrid

Salary

Pay not disclosed by employer

Management role

No

Posting history
  1. Oct 29, 2026 First posted
  2. Oct 29, 2026 Live now

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