IT Support Tech
Global Channel Management
Sourced from Global Channel Management's careers site · verified 21 hours ago
IT Support Tech needs 3 years' experience
IT Tech requires:
- High School Diploma/GED.
- Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional
- Completed Microsoft 365 Fundamentals Certification
- Previous Help desk experience
- Previous Customer Service experience
- Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles
- Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.
- Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)
- Basic understanding of multiple operating systems (Windows, Mac, iOS)
- Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)
- Expertise in Windows, MAC
IT Tech duties:
- Use technical and customer experience to troubleshoot technical issues when they arise.
- Work with peers and customers to improve the digital user experience across company
Compensation (from employer):
38.00 – 39.00 USD
Skills
- High School Diploma/GED
- CompTIA A+
- Apple Certified Support Professional
- Microsoft 365 Fundamentals Certification
- Help desk
- Customer service
- computer hardware
- software
- networking
- internet security
- data privacy
- communication
- troubleshooting
- diagnostics
- problem-solving
- endpoint devices
- peripherals
- O365
- Word
- Excel
- Outlook
- PowerPoint
- Azure
- SharePoint
- Teams
- Windows
- Mac
- iOS
- Microsoft Certified IT Professional
- Technical Support
- Microsoft 365
Summary
Troubleshoot IT issues, support users and improve the digital user experience across the company.
Job title
IT Support Tech
Experience level
3 years
Minimum experience
3+ years
Location
Indianapolis, IN · On-site
Salary
38.00 – 39.00 USD
Listed in the job description
Management role
No
- Oct 28, 2026 First posted
- Oct 28, 2026 Live now
As observed on the employer's careers site by ApplyAll. We show every change we've seen including removals.
Posting history
- Oct 28, 2026 First posted
- Oct 28, 2026 Live now
As observed on the employer's careers site by ApplyAll. We show every change we've seen including removals.
What is ApplyAll?
ApplyAll applies to jobs for you
A done-for-you application service: our team + AI submit applications on your behalf, directly on employer career sites. Real interviews or your money back.
- 1 We review your profile (humans + AI).
- 2 We apply on employer sites on your behalf.
- 3 Interview requests land in your inbox.
Our customers have landed interviews and offers at: