IT SUPPORT CENTER ADMINISTRATOR

Jackson County Missouri

Sourced from Jackson County Missouri's careers site · Posting last seen September 18, 2026

Kansas City, MO on site Full time 3+ years exp Posted September 18, 2026
Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department: Information Technology

Grade: 250

Salary: $32.53/hour

Job Duties:

  • Responsible for the operations of the Support Center staff. The employee sets Support Center policies and procedures, and assigns, directs, and reviews the work of subordinates.
  • Reviews and evaluates requests for equipment and Support Services, performs product research and procurement, produces bid specifications, and performs bid submittal reviews.
  • The assigned projects to this employee may pertain to highly technical areas in which the constraints defining the nature of the system are initially vague or unknown
  • handles support tickets and provides assistance to the team when additional help, training and mentoring is needed

Minimum Qualifications:

  • Bachelor’s Degree from an accredited college or university.
  • Three years of related work experience that includes experience in supervising technical employees. 
  • Must possess/maintain valid Missouri Driver's License and provide his/her own transportation.
  • Must submit to/pass pre-employment background and drug screen.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! 

Skills

  • supervision
  • support tickets
  • product research
  • procurement
  • policy setting
  • support center
  • technical support
  • team supervision
About this role

Summary

Manage support center operations, policies, staff, and technical support services.

Job title

IT SUPPORT CENTER ADMINISTRATOR

Experience

3+ years

Industry

information technology

Location

Kansas City, MO · On-site

Salary

$32.53/hour

Listed in the job description

Management role

Yes

Posting history
  1. Sep 18, 2026 First posted
  2. Sep 18, 2026 Live now

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