IT Help Desk & Field Engineer

Endsight

Sourced from Endsight's careers site · verified 20 hours ago

$50,024–$79,997/year equivalent San Diego hybrid Full time 3+ years exp Posted November 5, 2026

$24.05–$38.46/hour

Job description
Location:  This is a hybrid position; candidates must reside in San Diego, CA area to support onsite visits to local clients (prescheduled or emergency dispatch).

You’re the kind of person who helps others succeed.

You’re sharp, resourceful, and calm under pressure—the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you’ve got it handled.

But lately, you might be craving a team that matches your standards—where doing great work and helping others thrive go hand in hand.

That’s where Endsight comes in.

Who We Are
Endsight is a fast-growing IT Managed Service Provider built on one core belief:
When we help others thrive, we thrive too.
We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best.
We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university—you’ll grow quickly, connect deeply, and do work that truly matters.

Purpose--What You'll Do

You’ll be both the frontline hero and trusted guide for our clients, helping them succeed through technology that simply works.

Your days will include:
  • Heading onsite for hands-on installations, configurations, and troubleshooting as needed. This includes installing wired and wireless networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.
  • Providing remote IT support across a variety of systems and platforms
  • Solving complex challenges with patience, curiosity, and a service-first mindset
  • Collaborating closely with teammates to create consistently excellent client experiences
  • Continuously learning new technologies and sharpening your craft

Who Thrives Here
You’ll fit right in if you:
  • Take pride in helping others succeed
  • Love mastering your tools and improving your craft
  • Communicate clearly and stay composed under pressure
  • Are energized by teamwork and mutual respect
  • Want to grow in a place where your success helps everyone win

Qualifications

Required:
  • Must have 3 years minimum Field or Onsite Engineer or IT Help Desk experience
  • Previous MSP experience Required
  • Reliable Transportation and Current Driver's license
  • Strong aptitude for Customer Service
  • Ability to self-schedule and project plan for small engagements
  • Ability to organize and manage multiple priorities
  • Excellent analytical, verbal, and written communication skills
  • Ability to adapt quickly to new technologies and changing business requirements
  • Able and willing to collaborate as part of a team
  • Respond to emergency situations effectively, maintaining poise and focus
Preferred: 
  • Certifications: CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, Citrix
  • Bachelor's degree (in a related field) or equivalent experience
  • Strong Networking Skills
  • Experience supporting AutoCAD or other similar design software

Join a Team That’s All-In on Helping You Thrive

If you’re ready to perform at a high level, learn like crazy, and make a real impact for the people you serve—Endsight is where you belong.

Apply today and let’s build something excellent together.

Benefits...What You’ll Get

  • Medical: Company pays 100% of the base plan for the employee and family
  • Dental & Vision
  • 401(k) with employer matching
  • Accrued Paid Time Off
  • 9 Paid Holidays
  • Career Pathing



Compensation (from employer):
$24.05 - $38.46 / hour

Skills

  • field or onsite engineering
  • IT help desk
  • MSP experience
  • reliable transportation
  • current driver's license
  • customer service
  • self-scheduling
  • project planning
  • organization
  • prioritization
  • analytical skills
  • verbal communication
  • written communication
  • adaptability
  • team collaboration
  • emergency response
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft Associate
  • Microsoft Expert
  • VMware
  • Apple
  • Citrix
  • bachelor's degree
  • networking
  • AutoCAD
  • design software
  • field engineering
  • managed services
About this role

Summary

Provide remote and onsite IT support, installations, configurations, troubleshooting, and client service for managed service clients.

Job title

IT Help Desk & Field Engineer

Experience

3+ years

Industry

information technology services

Location

San Diego, CA · Hybrid

Salary

$50,024–$79,997/year equivalent

$24.05–$38.46/hour

Management role

No

Posting history
  1. Nov 5, 2026 First posted
  2. Nov 5, 2026 Live now

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