HR Operations Associate, Human Resources

Location Designation: Hybrid - 3 days per week 

Position Summary 

The HRIS Associate supports the HRIS team, within HR Services & Solutions, in assessing and implementing new system functionality, trouble-shooting issues, and deploying enhancements. The individual in this position must have experience with the Employee Central module of SuccessFactors. and will work closely with the current subject matter experts to ensure all business needs are being met and fully enabled. The HRIS Associate is expected to develop an understanding of overall system integration, capabilities and new functionality that will improve and support the customer and HR user experience. 

Major Responsibilities 

• Develop relationships with HRBPs, HR COEs and Tech to provide support and assistance with system issues 

• Examine release notes and new functionality and make recommendations to management for future progress and process improvements  

• Assist in testing and deploying new functionality, enhancements, and system fixes 

• Uploading various data files to ensure data integrity and smooth processes 

• Partner with the SuccessFactors support team in configuring systems to support HR business processes and troubleshooting issues 

• Engage with others on the team and in the community on process improvement through technology and research solutions and best practices  

• Interpret business requirements to develop meaningful solutions 
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Required Qualifications 

• Bachelor’s degree  preferred

• 1-3 years of relevant experience, specifically in SuccessFactors Employee Central configuration 

• Knowledge of key HR business processes 

• Strong written and verbal communication skills. Must be able to summarize and clearly explain information to others 

• A self-starter with the ability to operate independently but to also partner as part of a team 

• Quick learner, able to pick up new skills and knowledge quickly 

• Ability to work effectively with cross-functional and external partners 

• Detail-oriented, organized, analytical, and resourceful 

Pay Transparency

Salary Range: $65,000-$92,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 95239