Director - Clinical Operations Strategy - SMB West
Veeva
Sourced from Veeva's careers site · verified 9 hours ago
The Role
What You'll Do
- Drive Go-to-Market Strategy - Develop and execute comprehensive strategies to increase adoption and usage of the Veeva Clinical Operations suite among small and mid-size Life Sciences companies across the Western United States, aligning with Veeva’s broader Clinical Operations and Development Cloud vision
- Engage with Customers - Act as a trusted advisor and subject matter expert to executive stakeholders, articulating the measurable value of a unified clinical operations platform in improving trial oversight, site activation speed, monitoring efficiency, and operational compliance, tailored to the resourcing realities of smaller organizations
- Support Sales Teams - Partner deeply with Veeva’s SMB West sales organization to define target accounts, educate customers on the advantages of a modern, cloud-native clinical operations platform, support strategic sales cycles, and ensure territory revenue goals are achieved
- Industry Thought Leadership - Represent Veeva as the primary evangelist for clinical operations technology at key industry events, regional conferences, and executive customer meetings to drive awareness, define market opportunity, and establish credibility across the SMB West market
- Cross-Functional Collaboration - Work closely with Veeva’s Product Management, Marketing, and Services teams to refine core positioning and messaging, shape the future Clinical Operations roadmap based on SMB market demand, and ensure seamless delivery and customer success
- Market Insights & Feedback - Continuously gather detailed customer feedback on the trial management pain points specific to small and mid-size sponsors, identify emerging trends in decentralized trials and outsourcing models, and provide actionable insights to enhance our Clinical Operations products and overall business strategy
Requirements
- 8+ years of progressive experience in strategic leadership, business development, or product/go-to-market strategy, specifically within a clinical software/SaaS/PaaS environment
- Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management across a broad product portfolio
- Exceptional Communication: Strong presentation skills with the ability to articulate complex operational and technical concepts to diverse audiences (technical teams, clinical operations leaders, and C-level executives)
- Education: Bachelor’s degree required
Nice to Have
- Clinical Operations Breadth: Deep experience leading go-to-market strategy or implementation across multiple clinical operations applications, such as CTMS, eTMF, study startup, study training, payments, or site collaboration; the ability to speak credibly to any product in the suite is a core competency
- SMB Market Experience: Specific experience working with small and mid-size sponsors and CROs, where teams are lean, budgets are tight, and buying cycles move quickly
- Regulatory Knowledge: Familiarity with GCP, ICH guidelines, and regulatory/compliance considerations in clinical trial technology
- Advanced Degree: MBA or advanced degree in a related field is a plus
Interviewing with Veeva
- Follow the application process and submit your resume.
- If moving to the interview stage, our process is as follows:
- A conversation with the hiring manager
- A personality assessment (unless you have already completed it with Veeva previously)
- A practical case exercise
- A final conversation with our group's Senior Leader
- Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $125,000 - $300,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
#LI-Director
Skills
- strategic leadership
- business development
- product strategy
- go-to-market strategy
- clinical software
- SaaS
- PaaS
- strategy execution
- project management
- presentation skills
- Bachelor’s degree
- CTMS
- eTMF
- study startup
- study training
- payments
- site collaboration
- small and mid-size sponsors
- CROs
- GCP
- ICH guidelines
- regulatory compliance
- MBA
- advanced degree
- clinical operations
- life sciences
- SMB
Summary
Drive clinical operations product adoption and growth across the Western U.S., leading go-to-market strategy, customer engagement, sales support, and cross-functional execution.
Job title
Director - Clinical Operations Strategy - SMB West
Experience
8+ years
Industry
software
Location
California, USA · Remote
+ 1 more location
- Los Angeles, CA · Remote
As listed by the employer.
Salary
$125k–$300k
Listed in the job description
Visa sponsorship
Company has sponsored H-1B before
Management role
No
- Nov 5, 2026 First posted
- Nov 5, 2026 Live now
As observed on the employer's careers site by ApplyAll. We show every change we've seen including removals.
Posting history
- Nov 5, 2026 First posted
- Nov 5, 2026 Live now
As observed on the employer's careers site by ApplyAll. We show every change we've seen including removals.
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