IT Systems Engineer

Our Mission statement was shaped 20 years ago and has been validated through the many successful client engagements and the partnerships we have forged with our consultants over the years. Although our defined corporate strategy remains flexible to adjust to the marketplace we serve, our focus is on Ottawa’s Telecommunication and Public Sector businesses. Our long lasting relationships with our clients in those sectors have served us well and have been built upon transparency, trust, pro-activity, and a culture of partnership and shared responsibility to successful project outcomes.

We engage our consulting partners based upon their talents, and determination to exceed the challenging opportunities our clients engages us to support. With that vision our consultants are often consulting with us for ten years or more and our clients request them at different phases during their programs and careers.

If you are interested in the opportunity, please send us your most recent CV to Brenda_AT_messa.com

Messa is seeking an IT Systems Engineer that will manage and support the servers and infrastructure (CommVault) used in the data center operations for our Public Sector client and support new projects associated with data center operations. To provide architecture and 2nd and 3rd level escalation for data center and office server issues.

Essential Duties and Responsibilities 

Maintenance of virtualized servers, VMware Horizons VDI environment, storage, Tegile, Microsoft Exchange, SQL, and other application servers. 
Maintain hardware and software patch levels. 
Monitor and manage systems used in support of data center operations. Example: Backup Systems and SolarWinds. 

Essential Skills 

Solid working knowledge of VMware Horizons VDI 
Solid working knowledge of SAN technology including Tegile, EqualLogic, iSCSI
Solid working knowledge of SQL Server (multiple versions)
Solid working knowledge of Active Directory 
Solid working knowledge of VMware virtualization technology 
Solid working knowledge of server hardware and software platforms. 
Solid working knowledge of Exchange 2013 and higher 
Working understanding of LAN/ WAN technologies 

Excellent written and oral communication skills 
Demonstrated documentation skills with Visio 
Exceptional interpersonal skills, with a focus on listening and questioning skills
Able to apply analytical and problem-solving abilities 
Exceptional customer service orientation 
Experience working in a team-oriented, collaborative environment 

Desirable Skills:
Experience with Enterprise level backup tools (Veeam, CommVault) 
Experience with cloud-based storage and compute (AWS or Azure) 
VoIP support (Cisco Unified Contact Center Express) 

Industry certifications are preferred (MCSE, CCNA, VCP, CISSP, etc.). 

Communication Skills 
Ability to write reports, business correspondence, documentation, Visio diagrams, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.